[Note for all countries]
For customs purposes, please split your order for purchases exceeding USD 300
[Check your email]
Please check your email regularly. We will send you an email if it is difficult to ship the product or if the product is suddenly renewed.
[Reason for refund]
Refunds due to simple change of mind are not possible. Damage to the outer box or packaging of the product during the delivery process is not reason for a refund.
[Lack of information]
If delivery fails due to reasons such as insufficient address, missing zip code, or insufficient recipient information, you will be contacted by email and items are stored at the logistics center for a certain period of time (7 to 14 days). Please note that if there is no response within the deadline (7 to 14 days), the products in the logistics center may be discarded.
If the delivery is discarded due to the customer's fault, no refund is possible. Please double-check your shipping information before making payment and check your email regularly. If a delivery fails, you will be notified by email of the shipping company number. You must call the delivery company directly to receive the item.
Claims regarding returned items due to unknown address, non-receipt of recipient, etc. can only be confirmed if delivered within 2 months.
