For customs purposes, please split orders exceeding USD 300.
Check Your Email
Please check your email regularly — we contact you about shipping difficulties, product renewals, or failed deliveries.
Refund Conditions
Refunds are not possible for a simple change of mind, or for damage to the outer box or packaging that occurs during delivery.
Delivery Failure
If delivery fails due to an incomplete address, missing zip code, or insufficient recipient details, undelivered items are held at the logistics center for 7–14 days and may be discarded afterward.
Items discarded due to the customer's fault are not refundable. Please double-check your shipping information before payment.
If a delivery fails, you will receive the tracking number by email and must contact the delivery company directly to receive your item.
Claims for returned items (unknown address, non-receipt, etc.) can only be confirmed within 2 months of delivery.
Note for All Countries
For customs purposes, please split orders exceeding USD 300.
Check Your Email
Please check your email regularly — we contact you about shipping difficulties, product renewals, or failed deliveries.
Refund Conditions
Refunds are not possible for a simple change of mind, or for damage to the outer box or packaging that occurs during delivery.
Delivery Failure
If delivery fails due to an incomplete address, missing zip code, or insufficient recipient details, undelivered items are held at the logistics center for 7–14 days and may be discarded afterward.
Items discarded due to the customer's fault are not refundable. Please double-check your shipping information before payment.
If a delivery fails, you will receive the tracking number by email and must contact the delivery company directly to receive your item.
Claims for returned items (unknown address, non-receipt, etc.) can only be confirmed within 2 months of delivery.
Shipping
Shipping takes 10 to 14 working days (excluding weekends) after fulfillment.
Shipping takes 10 to 14 working days (excluding weekends) after fulfillment.
Refund & Returns
At Keautiful, we carefully inspect every item before shipping. Please review our return & refund policy below.
1. Return Period
Requests must be made within 7 days of the delivery date. Requests after this period will not be accepted.
2. Eligibility for Returns
We accept returns only for defective, damaged, or incorrect items sent by us. Please contact us with clear photos of the item and packaging, and keep any incorrectly received item unopened.
3. Non-Returnable Items
Change of Mind / Customer Error: Wrong item ordered by mistake (e.g., wrong color or option).
Opened/Used Products: Items opened, used, or with a broken safety seal (hygiene reasons).
Outer Packaging Damage: Dents or scratches on the outer box that do not affect the product.
Delivery Issues: Failed delivery due to incorrect address or unreachable recipient.
Other: Products not purchased directly from Keautiful.com, or damage from customer mishandling.
4. Exchanges & Color Disclaimer
We do not offer direct exchanges. Also note that actual product colors may vary slightly depending on your screen settings and skin tone — slight differences are not considered defects.
5. How to Request a Return
Email support@keautiful.com within 7 days of receipt, including your Order Number and clear photos/videos of the issue.
At Keautiful, we carefully inspect every item before shipping. Please review our return & refund policy below.
1. Return Period
Requests must be made within 7 days of the delivery date. Requests after this period will not be accepted.
2. Eligibility for Returns
We accept returns only for defective, damaged, or incorrect items sent by us. Please contact us with clear photos of the item and packaging, and keep any incorrectly received item unopened.
3. Non-Returnable Items
Change of Mind / Customer Error: Wrong item ordered by mistake (e.g., wrong color or option).
Opened/Used Products: Items opened, used, or with a broken safety seal (hygiene reasons).
Outer Packaging Damage: Dents or scratches on the outer box that do not affect the product.
Delivery Issues: Failed delivery due to incorrect address or unreachable recipient.
Other: Products not purchased directly from Keautiful.com, or damage from customer mishandling.
4. Exchanges & Color Disclaimer
We do not offer direct exchanges. Also note that actual product colors may vary slightly depending on your screen settings and skin tone — slight differences are not considered defects.
5. How to Request a Return
Email support@keautiful.com within 7 days of receipt, including your Order Number and clear photos/videos of the issue.
Customs
Important Notice (All Countries Except Brazil)
All prices include customs duties. However, duties arising from not splitting orders over USD 300 are borne by the buyer.
Important Notice for Brazil Customers
Orders shipped to Brazil are delivered under DDU (Delivery Duty Unpaid) terms. The recipient is responsible for any import duties, taxes, or other charges upon arrival. Please review this before placing your order.
Important Notice (All Countries Except Brazil)
All prices include customs duties. However, duties arising from not splitting orders over USD 300 are borne by the buyer.
Important Notice for Brazil Customers
Orders shipped to Brazil are delivered under DDU (Delivery Duty Unpaid) terms. The recipient is responsible for any import duties, taxes, or other charges upon arrival. Please review this before placing your order.
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I have dandruff and an oily scalp and this works amazing for me! I used it again when my hair was dry, it was just as good as when i got out of the shower.","rate":5,"createdAt":"2025-02-15T00:00:00.000Z","productIds":[8941114851640],"products":[{"image":"https://cdn.shopify.com/s/files/1/0741/5182/1624/files/849df33c-7eb7-4892-a6de-263f507fdb47_20250228_174813945.jpg?v=1740733349","productLink":"https://keautiful.com/products/seapuri-dr-33-hair-ampoule-20ml-1","title":"Seapuri Dr.33 Hair Ampoule 20mL","handle":"seapuri-dr-33-hair-ampoule-20ml-1"}],"helpful":0,"notHelpful":0,"hasImages":false,"verified":false,"source":"Amazon","pinned":false,"isFeatured":false,"status":"approved","id":"vu6HY8a7z9UCyoJQRwjy","isProductExists":true},{"images":[],"videos":[],"firstName":"Sarita Vasquez","content":"I used this for a month in front of my Scalp area and in between and I seen my baby hairs coming in.. in the front area where I had lost some hair.. so I believe it’s working. I just ordered my second one.","rate":5,"createdAt":"2025-02-12T00:00:00.000Z","productIds":[8941114851640],"products":[{"image":"https://cdn.shopify.com/s/files/1/0741/5182/1624/files/849df33c-7eb7-4892-a6de-263f507fdb47_20250228_174813945.jpg?v=1740733349","productLink":"https://keautiful.com/products/seapuri-dr-33-hair-ampoule-20ml-1","title":"Seapuri Dr.33 Hair Ampoule 20mL","handle":"seapuri-dr-33-hair-ampoule-20ml-1"}],"helpful":0,"notHelpful":0,"hasImages":false,"verified":false,"source":"Amazon","pinned":false,"isFeatured":false,"status":"approved","id":"xbqCR36EtLP6Nf66u7Uh","isProductExists":true},{"images":[],"videos":[],"firstName":"emily e","content":"ive used it for a couple weeks now and ive seen results - it smells nice too","rate":5,"createdAt":"2025-02-08T00:00:00.000Z","productIds":[8941114851640],"products":[{"image":"https://cdn.shopify.com/s/files/1/0741/5182/1624/files/849df33c-7eb7-4892-a6de-263f507fdb47_20250228_174813945.jpg?v=1740733349","productLink":"https://keautiful.com/products/seapuri-dr-33-hair-ampoule-20ml-1","title":"Seapuri Dr.33 Hair Ampoule 20mL","handle":"seapuri-dr-33-hair-ampoule-20ml-1"}],"helpful":0,"notHelpful":0,"hasImages":false,"verified":false,"source":"Amazon","pinned":false,"isFeatured":false,"status":"approved","id":"nXw8BUWwqLWfpVWREBxa","isProductExists":true},{"images":[],"videos":[],"firstName":"Gihyung","content":"I had some bald spots from constant itching and scratching, but the itching has gotten way better since I started using this serum. The cooling effect feels amazing. It’s been about a month now, and I’ve noticed some new hair growing in, so I’m really excited. I use it twice a day, like they recommend, and I’m hopeful the spots will fill in over the next few months. 100% recommend.","rate":5,"createdAt":"2025-02-07T00:00:00.000Z","productIds":[8941114851640],"products":[{"image":"https://cdn.shopify.com/s/files/1/0741/5182/1624/files/849df33c-7eb7-4892-a6de-263f507fdb47_20250228_174813945.jpg?v=1740733349","productLink":"https://keautiful.com/products/seapuri-dr-33-hair-ampoule-20ml-1","title":"Seapuri Dr.33 Hair Ampoule 20mL","handle":"seapuri-dr-33-hair-ampoule-20ml-1"}],"helpful":0,"notHelpful":0,"hasImages":false,"verified":false,"source":"Amazon","pinned":false,"isFeatured":false,"status":"approved","id":"eyBg8rpUEXXgokyIVIKr","isProductExists":true},{"videos":[],"firstName":"Susie","content":"I shed a lot of hair during my periods. I’ve tried a bunch of hair loss solutions. Like the oils leave my hair too greasy and the dropper products were just so hard to use for me. When I first tried this product, I wasn’t sure what to expect. As we all know, hair doesn’t magically grow back in a week or a month. I knew what I was walking into, so I really tried to pay attention to whether my hair was falling out less. I can DEFINITELY say that the amount of hair in the shower drain or on my bed has noticeably decreased. It doesn’t leave my hair greasy whatsoever. I also tend to feel really hot during my periods, kind of like a hot flash, and my doctor told me it couyld be one of the reasons why I was shedding a lot of hair so I need to keep my scalp cool especially during periods in order to prevent shedding. This serum just does the job. It really cools my scalp down immediately upon applying it. At first, It’s portable, and the scent is a nice mix of mint and aloe, which I really don’t mind. Honestly, at first I was skeptical about it, but it turned out to be THE BEST I've tried. I can totally understand how frustrating it is to wait months to see the results, but I've learned the hard way that there is no such thing as a quick fix when it comes to hair loss. Give this a try and stick with it. 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glmntl
WowoW
My Package came today. 14.8. confirmed, 16.8. send to me, 26.8. got the package took 10days. Idk where came from the package was safety. Read the instructions did it said. Felt strange of the pad and bring it on me. Had bubbles inside took it out. I felt the sticky on me. wearing clothes on wow on white tanktop u can see the outside circle the other tops u can‘t see the pads. good one is. coz of sticky it not used to it take time for me get use to it. All in all i can recommend it took time but worth it. It’s better than other one bought in yessytyle u can see the pad on clothes.
Marun5 Freeple Chest Patch for Women Glue 8cm, 10cm 2 Types To Choose
Chanti Akau
10/10 hydration
Fell in love immediately! It has the perfect thick consistency, my skin looked hydrated after the first use. Best part is it also has anti-aging properties. Will be buying again!
BIOHEAL BOH Probioderm 3D Lifting Cream 50mL
Amarachi
Love it!
Super absorbent night Cream, with a hydrating, luxurious texture. Works well on different skin types, love it!
BIOHEAL BOH Probioderm 3D Lifting Cream 50mL
Sang Yoon Oh
Excited!
My doc said I naturally have a lot of body heat and it could be one of the contributing factors to my hair loss. This serum is super cooling to the touch. so far I like it. I will def keep using this and I’m excited to see if it helps with my hair loss!
Seapuri Dr.33 Hair Ampoule 20mL
Allen
Excellent night cream
This is the perfect night cream! My skin looks more radiant, feels noticeably firmer. The texture is a bit dense, rich but not greasy. It's smooth like butter and absorbs quickly. I love the packaging and the cream feels super luxurious on the skin. It has a light floral scent but not overpowering. It keeps mv face and neck hydrated all day.
Honestly, I love this sunscreen product for one of two reasons. 1, it literally protects your skin from the sun, especially if your goal is to make sure your skin looks flawless even as you get older, this will do the job. And 2, it doesn’t feel heavy at all, no matter how much you uss.
