ETUDE Lip & Eye Remover 100mL
- ETUDE
Why we love it With cumulative sales of 3.2 million, this is a point remover that is back to the... Read more
$13.98$5.60
Must read before order
[Note for all countries]
For customs purposes, please split your order for purchases exceeding USD 300
[Check your email]
Please check your email regularly. We will send you an email if it is difficult to ship the product or if the product is suddenly renewed.
[Reason for refund]
Refunds due to simple change of mind are not possible. Damage to the outer box or packaging of the product during the delivery process is not reason for a refund.
[Lack of information]
If delivery fails due to reasons such as insufficient address, missing zip code, or insufficient recipient information, you will be contacted by email and items are stored at the logistics center for a certain period of time (7 to 14 days). Please note that if there is no response within the deadline (7 to 14 days), the products in the logistics center may be discarded.
If the delivery is discarded due to the customer's fault, no refund is possible. Please double-check your shipping information before making payment and check your email regularly. If a delivery fails, you will be notified by email of the shipping company number. You must call the delivery company directly to receive the item.
Claims regarding returned items due to unknown address, non-receipt of recipient, etc. can only be confirmed if delivered within 2 months.
[Note for all countries]
For customs purposes, please split your order for purchases exceeding USD 300
[Check your email]
Please check your email regularly. We will send you an email if it is difficult to ship the product or if the product is suddenly renewed.
[Reason for refund]
Refunds due to simple change of mind are not possible. Damage to the outer box or packaging of the product during the delivery process is not reason for a refund.
[Lack of information]
If delivery fails due to reasons such as insufficient address, missing zip code, or insufficient recipient information, you will be contacted by email and items are stored at the logistics center for a certain period of time (7 to 14 days). Please note that if there is no response within the deadline (7 to 14 days), the products in the logistics center may be discarded.
If the delivery is discarded due to the customer's fault, no refund is possible. Please double-check your shipping information before making payment and check your email regularly. If a delivery fails, you will be notified by email of the shipping company number. You must call the delivery company directly to receive the item.
Claims regarding returned items due to unknown address, non-receipt of recipient, etc. can only be confirmed if delivered within 2 months.
Shipping
Shipping takes 10 to 14 working days (except weekends) after fulfillment.
[Covid-19 issue]
In several countries, airfreights remain restricted, leading to delivery delays.
While there are flight limitations and airline cancellations, cold chain logistics for COVID-19 vaccines, and their ancillary products, testing kits are taking priority overall.
So please note that shipments may be delayed beyond our estimations stated in the Shipping Options under.
Shipping takes 10 to 14 working days (except weekends) after fulfillment.
[Covid-19 issue]
In several countries, airfreights remain restricted, leading to delivery delays.
While there are flight limitations and airline cancellations, cold chain logistics for COVID-19 vaccines, and their ancillary products, testing kits are taking priority overall.
So please note that shipments may be delayed beyond our estimations stated in the Shipping Options under.
Refund & Returns
We have a 7-day return policy. This means you can request a return within 7 days of receiving the item.
Merchandise must be unworn or used, with tags, and in original packaging to be returned. A receipt or proof of purchase is also required. To initiate a return, please email support@keautiful.com
[Damage and Problems]
Please take a good look at the product you ordered and contact us directly via email at support@keautiful.com if there is a defect, damage or misdelivery.
[Exchange]
The fastest way to get the item you want is to return the item you have and purchase a new item separately once the return has been accepted.
[Refund]
After we receive and inspect your return, we will notify you and let you know if a refund has been approved. If approved, your original payment method will be automatically refunded within 10 business days. Remember, it may take a while for your bank or credit card company to process and post your refund.
If more than 15 business days have passed since you authorized your return, please contact us at support@keautiful.com.
We have a 7-day return policy. This means you can request a return within 7 days of receiving the item.
Merchandise must be unworn or used, with tags, and in original packaging to be returned. A receipt or proof of purchase is also required. To initiate a return, please email support@keautiful.com
[Damage and Problems]
Please take a good look at the product you ordered and contact us directly via email at support@keautiful.com if there is a defect, damage or misdelivery.
[Exchange]
The fastest way to get the item you want is to return the item you have and purchase a new item separately once the return has been accepted.
[Refund]
After we receive and inspect your return, we will notify you and let you know if a refund has been approved. If approved, your original payment method will be automatically refunded within 10 business days. Remember, it may take a while for your bank or credit card company to process and post your refund.
If more than 15 business days have passed since you authorized your return, please contact us at support@keautiful.com.
Customs
All items in our shopping mall are priced including custom duties. However, customs duties arising from not splitting orders over $300 are borne by the buyer.
All items in our shopping mall are priced including custom duties. However, customs duties arising from not splitting orders over $300 are borne by the buyer.
Y
Yoon I'm happy that the late delivery gave me a present. Thanks :)
Hello customer, thank you for leaving a review. Thank you for your patience despite the delivery issue. We will strive to provide faster delivery by updating our delivery service. We hope you had a satisfactory shopping experience with Keautiful. If you have any questions or inconveniences, please contact us at any time. Thank you.